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Cookie Policy

Last Updated: December 1, 2025

1. Introduction

This Cookie Policy explains how Codynex LLC ("Codynex," "we," "our," or "us") uses cookies and similar tracking technologies on our website codynex.com. This policy is part of our commitment to transparency and your privacy rights under the General Data Protection Regulation (GDPR), the ePrivacy Directive, and other applicable data protection laws.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or refrain from using our website. However, please note that you can still access and use our website with only essential cookies enabled.

Important: Non-essential cookies will NOT be set on your device until you provide explicit consent through our cookie consent banner.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites recognize your device and remember information about your visit, such as your preferences and actions.

2.1 Similar Technologies

In addition to cookies, we may use other tracking technologies, including:

  • Web Beacons (Pixels): Small graphic images embedded in web pages or emails that track user behavior
  • Local Storage: Technology that stores data locally in your browser, similar to cookies but with larger capacity
  • Session Storage: Temporary storage that is cleared when you close your browser
  • Tags: Snippets of code that collect information about your interaction with our website
  • Scripts: JavaScript code that runs in your browser to enhance functionality and collect analytics

2.2 Cookie Types by Duration

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a specified period or until you delete them

2.3 Cookie Types by Origin

  • First-Party Cookies: Set by Codynex directly
  • Third-Party Cookies: Set by external services we use (analytics, social media, etc.)

3. Types of Cookies We Use

We use different types of cookies for various purposes to improve your experience on our website. Each category of cookies has specific consent requirements under GDPR and the ePrivacy Directive.

3.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for the website to function properly and cannot be disabled in our systems.

  • Security Cookies: Authenticate users, prevent fraud, and protect against malicious activity
  • Session Management: Keep you logged in and maintain your session state
  • Load Balancing: Distribute traffic across our servers for optimal performance
  • Cookie Consent: Remember your cookie preferences
  • Accessibility: Store your accessibility settings and preferences

Legal Basis: These cookies are necessary for legitimate interests (website functionality and security) under GDPR Article 6(1)(f). Under GDPR and the ePrivacy Directive, explicit consent is not required for strictly necessary cookies.

Consent Required: No - These cookies are set automatically as they are essential for the website to function.

Only Essential/Strictly Necessary cookies can be set before you provide consent. All other cookie categories require your explicit consent.

3.2 Analytics Cookies (Performance)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics: Tracks page views, sessions, bounce rates, and user demographics
  • Usage Analytics: Monitors which features are most popular and how users navigate our site
  • Performance Monitoring: Identifies slow-loading pages and technical issues
  • Error Tracking: Captures JavaScript errors and bugs to improve site stability

Duration: Typically 1-2 years

Legal Basis: Consent under GDPR Article 6(1)(a)

Consent Required: Yes - These cookies will NOT be set until you provide explicit consent through our cookie banner.

Important: Analytics cookies are only activated after you click "Accept All" or specifically enable them in "Customize Settings."

3.3 Preference Cookies (Functional)

These cookies enable the website to remember choices you make and provide enhanced, personalized features.

  • Language Preferences: Remember your preferred language
  • Theme Settings: Store your light/dark mode preference
  • Form Data: Remember information you've entered in forms to avoid re-entry
  • Video Player Settings: Remember your video playback preferences
  • Chat Preferences: Store chatbot or live chat conversation history

Duration: Typically 6 months to 1 year

Legal Basis: Consent under GDPR Article 6(1)(a) or legitimate interest under Article 6(1)(f)

Consent Required: Yes - These cookies will NOT be set until you provide explicit consent through our cookie banner.

Important: Preference cookies enhance your experience but are not strictly necessary. They are only activated with your consent.

3.4 Marketing and Advertising Cookies (Targeting)

These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other websites.

  • Ad Personalization: Show relevant advertisements based on your interests
  • Retargeting: Display ads to users who previously visited our website
  • Conversion Tracking: Measure the effectiveness of our advertising campaigns
  • Social Media Pixels: Track conversions from social media ads

Duration: Typically 90 days to 2 years

Legal Basis: Consent under GDPR Article 6(1)(a)

Consent Required: Yes - These cookies will NOT be set until you provide explicit consent through our cookie banner.

Note: We currently use minimal marketing cookies and prioritize privacy-friendly analytics. Marketing cookies are strictly opt-in and require your explicit consent.

3.5 Third-Party Cookies

When you use our website, you may encounter cookies from third-party services we integrate:

  • YouTube: If we embed YouTube videos, Google may set cookies to track video views and user preferences
  • X/Twitter: Social media embeds may set cookies for authentication and analytics
  • LinkedIn: LinkedIn embeds and share buttons may set tracking cookies
  • Facebook: Facebook pixels and plugins may track your activity
  • Calendly: Scheduling tool may use cookies to remember booking preferences
  • Cloudflare: Security and performance cookies from our CDN provider

Consent Required: Yes (except for essential Cloudflare security cookies) - Third-party non-essential cookies will NOT be set until you provide explicit consent.

These third-party cookies are governed by the respective privacy policies of these external services.

Important: By accepting non-essential cookies, you also consent to third-party cookies. You can manage third-party cookies through our cookie settings or through the privacy settings of each third-party service.

4. How Codynex Uses Cookies

We use cookies and similar technologies to:

4.1 Improve Website Performance

  • Monitor and optimize page load times
  • Identify and fix technical issues
  • Ensure smooth navigation and functionality
  • Distribute server load efficiently

4.2 Enhance User Experience

  • Remember your preferences and settings
  • Provide personalized content recommendations
  • Enable interactive features like chatbots
  • Streamline form filling and checkout processes
  • Maintain consistent experience across devices

4.3 Analyze Traffic and Usage Patterns

  • Understand which pages are most popular
  • Track user journey through our website
  • Identify areas for improvement
  • Measure engagement with our content
  • Generate reports on website usage statistics

4.4 Deliver Personalized Content

  • Show relevant blog posts and case studies
  • Recommend services based on your interests
  • Customize homepage content
  • Provide location-specific information

4.5 Maintain Security and Detect Abuse

  • Prevent fraudulent activity and spam
  • Protect against DDoS attacks
  • Authenticate users and verify sessions
  • Detect suspicious behavior patterns
  • Enforce security policies

5. Third-Party Services

We use several third-party services that may set cookies when you visit our website. We require all third-party service providers to comply with GDPR when processing data of EU/EEA residents.

5.1 Google Analytics

Purpose: Web analytics and visitor tracking

Data Collected: IP address (anonymized), browser type, device information, pages visited, time spent, referral source

Data Transfer: Data may be transferred to and processed in the United States under the EU-U.S. Data Privacy Framework

Privacy Policy: Google Privacy Policy

Cookie Policy: Google Cookie Policy

Opt-Out: Google Analytics Opt-Out Browser Add-on

Data Protection Safeguards: Google is certified under the EU-U.S. Data Privacy Framework and complies with GDPR through Standard Contractual Clauses (SCCs)

5.2 YouTube (Google)

Purpose: Embedded video content

Data Collected: Video viewing behavior, device information, IP address

Data Transfer: Data may be transferred to and processed in the United States

Privacy Policy: Google Privacy Policy

Cookie Policy: Google Cookie Policy

Data Protection Safeguards: Google is certified under the EU-U.S. Data Privacy Framework

We use YouTube's privacy-enhanced mode when possible to minimize tracking. Videos are embedded using youtube-nocookie.com domain which prevents YouTube from setting cookies until you play the video.

5.3 Social Media Platforms

X/Twitter: Social embeds and share buttons

  • Privacy Policy: Twitter Privacy Policy
  • Cookie Policy: Twitter Cookie Policy
  • Data Transfer: Data may be transferred to the United States

LinkedIn: Professional network embeds

  • Privacy Policy: LinkedIn Privacy Policy
  • Cookie Policy: LinkedIn Cookie Policy
  • Data Transfer: Data may be transferred to the United States under EU-U.S. Data Privacy Framework

Facebook: Social plugins and sharing

  • Privacy Policy: Facebook Privacy Policy
  • Cookie Policy: Facebook Cookie Policy
  • Data Transfer: Data may be transferred to the United States

Each social media platform has its own privacy policy and cookie practices. Social media cookies are only loaded when you interact with embedded content or explicitly consent to marketing cookies.

5.4 Cloudflare

Purpose: Content delivery network (CDN), DDoS protection, security

Data Collected: IP address, browser type, security threats

Data Transfer: Data is processed globally through Cloudflare's network

Privacy Policy: Cloudflare Privacy Policy

Cookie Policy: Cloudflare Cookie Policy

Data Protection Safeguards: Cloudflare is certified under the EU-U.S. Data Privacy Framework and uses Standard Contractual Clauses (SCCs)

Cloudflare Turnstile security cookies (__cf_bm, cf_clearance) are considered essential for protecting our website against malicious traffic and are set automatically.

5.5 Calendly

Purpose: Scheduling and appointment booking

Data Collected: Scheduling preferences, contact information

Data Transfer: Data may be transferred to the United States

Privacy Policy: Calendly Privacy Policy

Cookie Policy: Calendly Cookie Policy

Data Protection Safeguards: Calendly uses Standard Contractual Clauses (SCCs) for international data transfers

5.6 Cloud Services

We may use cookies from cloud providers like AWS, Google Cloud, or Microsoft Azure for hosting, storage, and infrastructure management. These providers comply with GDPR and have appropriate data protection safeguards in place.

All third-party service providers we work with are required to comply with GDPR when processing data of EU/EEA residents. They must maintain appropriate technical and organizational measures to protect your data and use Standard Contractual Clauses (SCCs) or other approved transfer mechanisms for cross-border data transfers.

6. How to Control and Manage Cookies

You have several options to control how cookies are used on your device. Under GDPR, you have the right to refuse non-essential cookies and to withdraw your consent at any time.

6.1 Cookie Consent Banner Implementation

When you first visit our website, you will see a cookie consent banner before any non-essential cookies are set. Our cookie banner provides you with the following options:

  • Accept All Cookies: Provides consent for all cookie categories (essential, analytics, preference, and marketing)
  • Reject Non-Essential Cookies: Only allows essential cookies required for website functionality; blocks all analytics, preference, and marketing cookies
  • Customize Settings: Provides granular control to enable or disable specific cookie categories individually

Key Features of Our Cookie Consent Banner:

  • Pre-Consent Protection: Non-essential cookies are NOT loaded until you provide explicit consent
  • Equal Prominence: "Accept" and "Reject" buttons are given equal visual weight and prominence, as required by GDPR
  • No Cookie Walls: You can access and use our website with only essential cookies enabled; we do not restrict access based on cookie consent
  • Granular Control: Customize settings to choose exactly which cookie categories you want to enable
  • Clear Information: Each cookie category includes a description of its purpose and legal basis
  • Active Consent: Consent is actively given through a clear affirmative action (button click); browsing, scrolling, or closing the banner does not constitute consent

Important: Your consent is freely given, specific, informed, and unambiguous in compliance with GDPR Article 4(11). Pre-ticked boxes are not used, and silence or inactivity does not constitute consent.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies after each browsing session
  • View and delete specific cookies
  • Set exceptions for specific websites

6.3 Browser-Specific Instructions

  • Google Chrome: Settings → Privacy and Security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
  • Opera: Settings → Privacy & Security → Cookies

6.4 Opt-Out Links

You can opt out of specific tracking services:

  • Google Analytics: Google Analytics Opt-Out Add-on
  • Google Ads: Google Ad Settings
  • Facebook: Facebook Ad Preferences
  • Network Advertising Initiative: NAI Opt-Out
  • Digital Advertising Alliance: DAA Opt-Out

6.5 Mobile Device Settings

  • iOS: Settings → Privacy → Tracking → Disable "Allow Apps to Request to Track"
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

6.6 Impact of Disabling Cookies

Please note that blocking or deleting cookies may affect your experience on our website. Some features may not work properly, and you may need to re-enter information more frequently. However, you can still access and use our website with only essential cookies enabled.

6.7 Withdrawing Your Cookie Consent

You have the right to change or withdraw your cookie consent at any time. Withdrawing consent is as easy as giving it.

How to Withdraw or Change Your Consent:

  • Cookie Settings Link: Click the "Cookie Settings" link in the footer of any page on our website to re-open the cookie consent banner
  • Update Preferences: Modify your cookie preferences by enabling or disabling specific cookie categories
  • Immediate Effect: Changes take effect immediately; any non-essential cookies you disable will stop being set on your device
  • Clear Existing Cookies: To remove existing cookies, use your browser's cookie management tools (see Section 6.2-6.3)

You can change or withdraw your consent at any time by clicking the "Cookie Settings" link at the bottom of any page on our website.

Important: Withdrawing consent will not affect the lawfulness of processing based on consent before withdrawal (GDPR Article 7(3)). After you withdraw consent, we will stop using non-essential cookies, but essential cookies will continue to function as they are necessary for the website to operate.

7. Legal Basis for Cookies (GDPR Compliance)

For users in the European Economic Area (EEA), UK, and other GDPR-applicable regions, we process cookies based on the following legal grounds in accordance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive (Directive 2002/58/EC as amended by Directive 2009/136/EC).

7.1 Consent (GDPR Article 6(1)(a))

For non-essential cookies (analytics, marketing, preference), we rely on your explicit consent obtained through our cookie banner. Under GDPR Article 4(11), valid consent must be:

  • Freely Given: You have a genuine choice and can refuse or withdraw consent without detriment
  • Specific: Consent covers specific cookie categories and purposes
  • Informed: You receive clear information about cookie purposes, duration, and third parties involved
  • Unambiguous: Consent is given through a clear affirmative action (button click)

Your Consent Rights:

  • Provide or withhold consent freely
  • Withdraw consent at any time (as easily as it was given)
  • Choose specific cookie categories to accept or reject
  • Not be disadvantaged if you refuse non-essential cookies
  • Access our website with only essential cookies enabled

Important: Pre-ticked boxes are not valid consent under GDPR. Silence, inactivity (such as scrolling or browsing), or pre-ticked boxes do not constitute valid consent. Consent must be given through a clear affirmative action.

7.2 Legitimate Interest (GDPR Article 6(1)(f))

For essential cookies necessary for website functionality and security, we rely on legitimate interest. These cookies are critical for:

  • Website operation and core functionality
  • Security and fraud prevention
  • Legal compliance and enforcement of terms
  • Service delivery you've requested (e.g., maintaining your session)
  • Network and information security

We have conducted a legitimate interest assessment (LIA) to ensure that our legitimate interests do not override your fundamental rights and freedoms. Essential cookies are necessary for the proper functioning of our website and do not require consent under the ePrivacy Directive.

7.3 ePrivacy Directive Compliance

Under the ePrivacy Directive (Directive 2002/58/EC as amended by Directive 2009/136/EC), also known as the "Cookie Law," we:

  • Obtain consent before storing or accessing non-essential cookies on your device
  • Provide clear and comprehensive information about cookies
  • Allow you to refuse cookies without penalty
  • Ensure that consent is obtained before cookies are set (except for essential cookies)

7.4 Valid Consent Requirements

To ensure compliance with GDPR Article 7, we implement the following consent practices:

  • Clear Request: Consent requests are distinguishable from other matters and presented in clear, plain language
  • Purpose Specification: Each cookie category clearly states its purpose
  • Right to Withdraw: You are informed of your right to withdraw consent at any time
  • Consent Records: We maintain records of consent to demonstrate compliance (see Section 11)
  • No Disadvantage: Refusing consent does not prevent you from accessing our website
  • Granular Consent: You can provide consent for specific cookie categories

7.5 Right to Change or Withdraw Consent

Under GDPR Article 7(3), you can change your cookie preferences or withdraw consent at any time by:

  • Clicking the "Cookie Settings" link in our footer
  • Adjusting your browser settings
  • Contacting us at hr@codynex.com

Withdrawing consent is as easy as giving it. Withdrawing consent will not affect the lawfulness of processing based on consent before withdrawal.

Consent can be withdrawn as easily as it was given. When you withdraw consent, we immediately stop setting non-essential cookies, though essential cookies will continue to function as required for website operation.

8. Do Not Track (DNT) and Privacy Signals

Some web browsers and browser extensions include privacy signals that indicate you do not want to be tracked across websites.

8.1 Do Not Track (DNT) Signals

Currently, there is no universally accepted standard for how to respond to DNT signals. As such, our website does not automatically respond to DNT browser signals set in your web browser.

8.2 Global Privacy Control (GPC)

Global Privacy Control (GPC) is a newer privacy signal that allows users to opt out of data sharing and selling. We recognize and respect GPC signals as follows:

  • When we detect a GPC signal from your browser, we treat it as a request to opt out of non-essential cookies
  • We will only set essential cookies when a GPC signal is detected
  • You can override GPC settings through our cookie consent banner if you wish to enable specific cookie categories

8.3 Current Browser Privacy Signals

We monitor and respect the following privacy signals and browser privacy features:

  • GPC (Global Privacy Control): Automated opt-out signal
  • Do Not Track (DNT): Legacy privacy signal (not universally implemented)
  • Tracking Prevention: Browser-based tracking prevention features (e.g., Safari Intelligent Tracking Prevention, Firefox Enhanced Tracking Protection)
  • Third-Party Cookie Blocking: Browser settings that block third-party cookies

8.4 Alternative Privacy Controls

Instead of relying solely on DNT or GPC, we recommend:

  • Using our cookie consent banner to control tracking preferences
  • Adjusting your browser cookie settings
  • Using opt-out tools provided by third-party services
  • Installing browser extensions that block tracking
  • Using privacy-focused browsers (e.g., Brave, Firefox with Enhanced Tracking Protection)

8.5 Future Privacy Standards

We continuously monitor developments in privacy standards and may update our approach to privacy signals as industry standards evolve. We are committed to supporting future privacy signal standards that gain widespread adoption and standardization.

We will update this policy as new privacy signal standards emerge and become widely adopted. Our goal is to respect your privacy preferences across all available mechanisms.

9. Cookie Duration and Data Retention

9.1 How Long Cookies Persist

Cookie duration varies depending on the type:

  • Session Cookies: Deleted when you close your browser
  • Essential Cookies: Typically 1-12 months
  • Analytics Cookies: 1-24 months
  • Preference Cookies: 6-12 months
  • Marketing Cookies: 90 days to 2 years

9.2 How User Choices Are Remembered

Your cookie consent preferences are stored in a cookie that persists for 12 months. After this period, you will be asked to review your preferences again.

9.3 Consent Records Retention

We retain records of your cookie consent preferences for 12 months from the date of consent to comply with GDPR Article 7(1), which requires us to demonstrate that valid consent was obtained.

Consent Record Information:

  • Timestamp of when consent was given or withdrawn
  • Hashed IP address (for fraud prevention)
  • Consent choices made (which cookie categories were accepted or rejected)
  • Browser and device information (user agent string)
  • Cookie banner version shown at time of consent

These consent records are kept for compliance purposes under GDPR Article 7(1) to demonstrate that we obtained valid consent. The records are stored securely and are not used for marketing or profiling purposes.

9.4 Refreshing Consent

We may request you to renew your cookie preferences in the following circumstances:

  • After 12 months: Your consent expires after 12 months, and you will be asked to review and renew your preferences
  • Significant changes: If we significantly change our cookie practices, we will request your consent again, even if your previous consent has not expired
  • New cookie categories: If we introduce new cookie categories or purposes, we will request additional consent
  • Regulatory updates: If changes in applicable laws require updated consent mechanisms

9.5 What Happens When Cookies Expire

When cookies expire:

  • The cookie is automatically deleted from your device
  • The service or function associated with the cookie may no longer work as intended
  • You may need to provide consent again or reconfigure your preferences
  • For essential cookies, new cookies may be set automatically to maintain website functionality

9.6 Data Deletion

You can delete cookies at any time through your browser settings. This will remove all cookies, including those that remember your preferences. When you delete cookies manually:

  • All cookie data stored on your device is removed
  • You will need to reconfigure your preferences on your next visit
  • Essential cookies will be set again when you visit our website
  • Non-essential cookies will only be set if you provide consent again

Deleting cookies does not delete consent records stored on our servers, as these are required for compliance purposes. To request deletion of your consent records, please contact us at hr@codynex.com.

10. Detailed Cookie Information

Below is a comprehensive list of the main cookies we use, including their provider, purpose, duration, and data collected:

Essential / Strictly Necessary Cookies:

• cookie_consent

  Provider: Codynex (First-party)

  Purpose: Stores your cookie preferences and consent choices

  Duration: 12 months

  Data Collected: Consent choices (accepted/rejected cookie categories), timestamp

• session_id

  Provider: Codynex (First-party)

  Purpose: Maintains your session state and keeps you logged in

  Duration: Session (deleted when browser closes)

  Data Collected: Unique session identifier

• csrf_token

  Provider: Codynex (First-party)

  Purpose: Security token to prevent Cross-Site Request Forgery attacks

  Duration: Session (deleted when browser closes)

  Data Collected: Randomly generated security token

• __cf_bm

  Provider: Cloudflare (Third-party)

  Purpose: Cloudflare Bot Management cookie to distinguish between humans and bots

  Duration: 30 minutes

  Data Collected: Bot detection signals, IP address (hashed)

  Cross-border Transfer: Data may be processed in the United States (EU-U.S. Data Privacy Framework)

• cf_clearance

  Provider: Cloudflare (Third-party)

  Purpose: Cloudflare security clearance cookie after passing security challenges

  Duration: 30 minutes

  Data Collected: Security challenge completion status

  Cross-border Transfer: Data may be processed in the United States (EU-U.S. Data Privacy Framework)

Analytics Cookies (Require Consent):

• _ga

  Provider: Google Analytics (Third-party)

  Purpose: Distinguishes unique users for analytics

  Duration: 2 years

  Data Collected: Unique user ID, page views, session data, anonymized IP address

  Cross-border Transfer: Data may be transferred to the United States (EU-U.S. Data Privacy Framework)

• _gid

  Provider: Google Analytics (Third-party)

  Purpose: Distinguishes users for session-level analytics

  Duration: 24 hours

  Data Collected: Session identifier, page views within session

  Cross-border Transfer: Data may be transferred to the United States (EU-U.S. Data Privacy Framework)

• _gat

  Provider: Google Analytics (Third-party)

  Purpose: Throttles request rate to prevent server overload

  Duration: 1 minute

  Data Collected: Request rate information

  Cross-border Transfer: Data may be transferred to the United States (EU-U.S. Data Privacy Framework)

Preference Cookies (Require Consent):

• theme_preference

  Provider: Codynex (First-party)

  Purpose: Remembers your light/dark mode preference

  Duration: 1 year

  Data Collected: Theme setting (light/dark/auto)

• language

  Provider: Codynex (First-party)

  Purpose: Stores your language preference

  Duration: 6 months

  Data Collected: Language code (e.g., en, es, fr)

Marketing Cookies (Require Consent):

• fr

  Provider: Facebook (Third-party)

  Purpose: Delivers, measures, and improves relevancy of Facebook ads

  Duration: 3 months

  Data Collected: Browser ID, ad impressions, clicks, conversion events

  Cross-border Transfer: Data may be transferred to the United States

• li_sugr

  Provider: LinkedIn (Third-party)

  Purpose: Browser identifier for LinkedIn advertising and analytics

  Duration: 90 days

  Data Collected: Browser ID, ad interactions, professional interests

  Cross-border Transfer: Data may be transferred to the United States (EU-U.S. Data Privacy Framework)

• _twitter_sess

  Provider: X/Twitter (Third-party)

  Purpose: Twitter session cookie for embedded content and advertising

  Duration: Session

  Data Collected: Session data, tweet interactions, ad impressions

  Cross-border Transfer: Data may be transferred to the United States

This list includes the main cookies we use but is not exhaustive. Third-party services may set additional cookies. For a complete list of cookies currently stored on your device, please use your browser's developer tools (F12 → Application/Storage → Cookies) or cookie inspection feature. For information about third-party cookies, please refer to the privacy and cookie policies of the respective third-party services listed in Section 5.

11. Cookie Consent Records

To comply with GDPR Article 7(1), which requires data controllers to demonstrate that valid consent was obtained, we maintain records of your cookie consent choices.

11.1 What Consent Information We Store

When you interact with our cookie consent banner, we record the following information:

  • Timestamp: Date and time when consent was given or withdrawn
  • IP Address (Hashed): Anonymized IP address for fraud prevention and geographic compliance
  • Consent Choices: Which cookie categories you accepted or rejected (essential, analytics, preference, marketing)
  • Browser Information: User agent string (browser type, version, operating system)
  • Cookie Banner Version: Version of the consent banner shown at the time of consent
  • Consent Method: How consent was provided (e.g., "Accept All," "Reject Non-Essential," "Custom Settings")

11.2 Why We Keep Consent Records

We maintain these records for the following purposes:

  • Legal Compliance: To demonstrate compliance with GDPR Article 7(1) and the ePrivacy Directive
  • Regulatory Audits: To provide evidence of valid consent to data protection authorities if requested
  • Dispute Resolution: To resolve any disputes regarding consent or cookie practices
  • Fraud Prevention: To detect and prevent fraudulent consent submissions
  • Consent Management: To honor your consent choices across sessions and devices

11.3 Legal Basis for Consent Records

The legal basis for storing consent records is:

  • Legal Obligation: GDPR Article 6(1)(c) - We are legally required to demonstrate that valid consent was obtained
  • Accountability Principle: GDPR Article 5(2) - Data controllers must be able to demonstrate compliance with GDPR principles

11.4 How Long We Keep Consent Records

We retain consent records for 12 months from the date of consent or withdrawal. After this period, consent records are automatically deleted unless:

  • There is an ongoing legal dispute or regulatory investigation
  • We are required by law to retain records for a longer period
  • The records are necessary to defend against legal claims

11.5 How Consent Records Are Protected

Your consent records are protected with appropriate security measures:

  • Encryption: Consent records are encrypted both in transit (TLS/SSL) and at rest
  • Access Controls: Only authorized personnel can access consent records
  • Anonymization: IP addresses are hashed to prevent identification
  • Audit Logs: All access to consent records is logged for security monitoring

11.6 Your Rights Regarding Consent Records

Under GDPR, you have the following rights regarding your consent records:

  • Right to Access: You can request a copy of your consent records
  • Right to Rectification: You can correct inaccurate consent records
  • Right to Erasure: You can request deletion of your consent records (subject to legal retention requirements)
  • Right to Withdraw Consent: You can withdraw consent at any time through the Cookie Settings link

To exercise these rights, please contact us at hr@codynex.com with "Cookie Consent Records" in the subject line.

12. Children and Cookies

Codynex is committed to protecting the privacy of children. Our website and services are not directed to children, and we do not knowingly collect personal data from children through cookies or other tracking technologies.

12.1 Age Restrictions

Under GDPR Article 8, children under the age of 16 (or under 13 in some jurisdictions) require parental or guardian consent to process their personal data. Our services are intended for:

  • Individuals aged 18 years or older
  • Businesses and organizations
  • Professional users

12.2 Parental Consent Requirements

If you are under 18 years old (or the age of majority in your jurisdiction), you should not use our website or services without parental or guardian consent. If you are a parent or guardian and believe your child has provided us with personal information through cookies, please contact us at hr@codynex.com.

12.3 How We Handle Children's Data

If we discover that we have inadvertently collected personal data from a child through cookies or other means, we will:

  • Delete the child's personal data from our systems
  • Remove any cookies associated with the child's session
  • Block the child's access to non-essential cookies
  • Notify the parent or guardian if contact information is available
  • Take steps to prevent future data collection from the child

12.4 Age Verification

While we do not implement age verification mechanisms on our website, we:

  • Clearly state in our Terms of Service that users must be 18 or older
  • Design our content and services for adult business users
  • Do not market our services to children
  • Do not knowingly target children with advertising or marketing cookies

12.5 Special Cookie Considerations for Child-Directed Services

If we offer any services specifically directed to children in the future, we will:

  • Implement enhanced age verification mechanisms
  • Obtain verifiable parental consent before setting non-essential cookies
  • Limit data collection to only what is necessary for the service
  • Provide parental controls for cookie management
  • Prohibit behavioral advertising to children
  • Comply with COPPA (Children's Online Privacy Protection Act) if applicable

12.6 Educational Resources for Parents

We recommend that parents and guardians:

  • Educate children about online privacy and cookies
  • Use parental control software to monitor children's online activity
  • Configure browser settings to block third-party cookies
  • Review websites their children visit and their privacy practices

For more information about protecting children's privacy online, visit:

  • FTC Children's Privacy
  • ICO Children and GDPR

If you have any concerns about children's data or cookies on our website, please contact us immediately at hr@codynex.com.

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

13.1 How Updates Are Communicated

When we make changes to this Cookie Policy, we will:

  • Update the "Last Updated" date at the top of this page
  • Post the updated policy on our website
  • Notify you via our cookie banner if changes are material
  • Request new consent if required by law
  • Send email notifications: For users who have accounts with us, we will send email notifications about material changes to our cookie practices

13.2 What Constitutes a Material Change

Material changes include, but are not limited to:

  • Adding new cookie categories or purposes
  • Introducing new third-party services that use cookies
  • Changes to data retention periods for cookies
  • Changes to how we obtain or manage consent
  • Modifications that expand the scope of data collection
  • Changes affecting your rights or choices regarding cookies

13.3 Version History and Changelog

We maintain a version history of this Cookie Policy to track changes over time:

  • Version 2.0 - December 1, 2025: Comprehensive GDPR enhancements including expanded consent management, cookie consent records, children's privacy provisions, and enhanced third-party cookie information
  • Version 1.0 - January 30, 2025: Initial Cookie Policy published

You can request previous versions of this Cookie Policy by contacting us at hr@codynex.com.

13.4 Your Responsibility

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after changes are posted constitutes acceptance of the updated policy, unless the changes require new consent under applicable law.

13.5 Re-Consent for Material Changes

If we make material changes to our cookie practices that expand the scope of data collection or introduce new purposes, we will:

  • Re-display the cookie consent banner
  • Request your consent again before setting new cookies
  • Provide clear information about what has changed
  • Allow you to review and update your preferences

14. Your Data Protection Rights Regarding Cookies

Under GDPR and other applicable data protection laws, you have specific rights regarding how your data is collected and processed through cookies.

14.1 Overview of Your Rights

For comprehensive information about all your data protection rights, please refer to our Privacy Policy. The following rights specifically relate to cookie data:

14.2 Right to Withdraw Consent

You have the right to withdraw your cookie consent at any time. This right can be exercised by:

  • Clicking the "Cookie Settings" link in the footer of any page
  • Modifying your browser settings to block or delete cookies
  • Contacting us at hr@codynex.com

Withdrawing consent is as easy as giving it and will stop non-essential cookies from being set on your device.

14.3 Right to Access Cookie Data

You have the right to request access to data collected about you through cookies, including:

  • What cookies are currently set on your device by our website
  • What data each cookie has collected
  • Your consent history and preferences
  • How cookie data has been used or shared

To request access to your cookie data, contact us at hr@codynex.com with "Cookie Data Access Request" in the subject line.

14.4 Right to Deletion of Cookie Data

You have the right to request deletion of data collected through cookies, including:

  • Delete cookies from your device: Use your browser's cookie management tools (see Section 6.2-6.3)
  • Delete server-side cookie data: Request deletion of analytics data, consent records, and other cookie-related data stored on our servers
  • Erase consent history: Request deletion of your consent records (subject to legal retention requirements)

To request deletion of cookie data from our servers, contact us at hr@codynex.com with "Cookie Data Deletion Request" in the subject line.

14.5 Right to Object to Cookie Processing

You have the right to object to the processing of your data through cookies, particularly for:

  • Marketing and advertising cookies
  • Analytics cookies (unless anonymized)
  • Profiling and automated decision-making
  • Cross-site tracking

You can exercise this right by rejecting non-essential cookies through our cookie consent banner or by contacting us.

14.6 Right to Data Portability

You have the right to receive your cookie data in a structured, commonly used, and machine-readable format. This includes:

  • Cookie consent preferences
  • Analytics data collected about you
  • Preference settings stored in cookies

To request data portability, contact us at hr@codynex.com.

14.7 Right to Lodge a Complaint

If you believe our cookie practices violate data protection laws, you have the right to lodge a complaint with:

  • Codynex directly: Contact our privacy team at hr@codynex.com
  • Your supervisory authority: Contact the data protection authority in your country or region

EU/EEA Data Protection Authorities:

  • List of EU Data Protection Authorities

United States:

  • Federal Trade Commission (FTC): ftc.gov
  • State Attorney General: For state-specific privacy law complaints (CCPA, CPRA, etc.)

14.8 How to Exercise Your Cookie Rights

To exercise any of your cookie-related data protection rights:

  • Email: hr@codynex.com
  • Subject Line: Specify your request (e.g., "Cookie Data Access Request," "Cookie Consent Withdrawal")
  • Include: Your name, email address, description of your request, and any relevant cookie identifiers

We will respond to your request within 30 days (or as required by applicable law). If we need additional time, we will inform you of the delay and the reasons for it.

14.9 Verification of Identity

To protect your privacy, we may need to verify your identity before fulfilling certain requests. We may ask for:

  • Confirmation of email address
  • Account credentials (if you have an account)
  • Additional identifying information

For cookie-related privacy concerns or to exercise your data protection rights, please contact our privacy team at hr@codynex.com. We are committed to respecting your privacy rights and resolving any concerns promptly.

15. Contact Us

If you have any questions, concerns, or requests about this Cookie Policy or our use of cookies, please contact us:

Codynex LLC

Email: info@codynex.com

Privacy Inquiries: hr@codynex.com

Support: support@codynex.com

Phone: +1 (281) 270-5900

Address: Katy, TX 77494, USA

Registered in Austin, Texas

For questions specifically about cookies and tracking, please email our privacy team at hr@codynex.com with "Cookie Inquiry" in the subject line. We aim to respond to all cookie and privacy inquiries within 48 hours.

16. Additional Resources

For more information about cookies and online privacy, you may find these resources helpful:

  • All About Cookies - Comprehensive cookie information
  • ICO Cookie Guidance - UK Information Commissioner's Office
  • Your Online Choices - EU cookie control tool
  • Cookie Choices - Google's cookie information
  • GDPR.eu - Complete GDPR information portal
  • EDPB Consent Guidelines - European Data Protection Board guidance on consent

Related Policies:

  • Privacy Policy - How we handle your personal data
  • Terms of Service - Terms governing use of our services
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Codynex - Powering the Modern Business

AI-powered solutions built for small and medium businesses. We make enterprise-level AI technology accessible and affordable—helping SMBs automate, innovate, and compete.

Get In Touch

  • support@codynex.com
  • +1 (281) 270-5900
  • Office: Katy, TX 77494, USA
  • Registered in Austin, Texas
  • D-U-N-S® Registered (141926323)

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